How to update your name on University systems

To update your name on the Portal:

Send an email to the Student Services Hub (ask@stir.ac.uk) requesting a name change - see our email template at the bottom of this guide! The Hub will need to see official documentation that confirms your new details before they can update your name. Usually they will want to see a passport, driving licence or birth certificate that confirms your new details.

To update your name on Canvas:

The Student Services Hub should notify the Information Centre to update your display name on Canvas. However, if there is a signifcant delay, you can contact the Information Centre directly to request this. You can get in touch with the Information Centre by emailing information.centre@stir.ac.uk or by logging a call on UniDesk.

Email template

Here is a simple email template you can use to get in touch with the Student Services Hub:

Hi there,

My student number is {your student no} and I would like to update the name on my student record to {your name}. I have attached a copy of my {passport/driving licence/birth certificate} confirming this.

Many thanks,